Returns & Exchanges
At Clinikally, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 14-day return and exchange window for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures your shopping experience remains effortless.
Initiate Your Request
Log into your Clinikally account and visit the 'My Orders' section to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all hangtags are attached and the garment is in its original, unworn condition.
Schedule a Pickup
Select a convenient time slot for our courier partners to collect the package from your doorstep at no additional cost.
Receive Your Refund
Once our quality team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing